FAQ

What is EducatePlus.ie?

EducatePlus.ie is Educate.ie's digital portal for students and teachers. You can read our About Page to find out more about us.

I'd like to register. What should I do?

All you need to do is visit EducatePlus.ie and click on the 'Register' button. Registering an account is FREE. You will not need any card details to set up an account. Please remember to select your user type (Primary Teacher, Post-primary Teacher, Student or Other) and let us know what subjects are relevant to you. This will help us to provide the correct materials for you. If you are registering as a teacher, you will need to verify your account by providing your school roll number. Please make a note of your username and password as you'll need them again each time you visit the website.

I'm registered. How do I access Post Primary resources?

Once you have registered you will see your own personal dashboard each time you log in. This will show all of the materials available to you. If you are a post-primary teacher or student, the first time that you access a set of resources, you'll need to use a redeem code, just to verify that you're using one of our textbooks. You'll find this code on a sticker at the back of your textbook. It's the same code that you may have used to download your ebook. If for some reason you don't have it, you can request it from your local rep (teachers only) or from EducatePlus.ie on support@educateplus.ie. Please supply your name, school, phone number and details of the book(s) you're using when you mail us. (A list of local reps is available here.) Once you have accessed a set of resources once, they'll be added to the 'My Library' area on your dashboard and you'll find them there each time you log in.

I'm registered. How do I access Exam Paper Solutions?

Once you have registered you will see your own personal dashboard each time you log in. This will show all of the materials available to you. Please click on Exam Paper Solutions which will show you each subject that we have available. You can view marking schemes and sample solutions for free. If you like what you see, you can purchase a full subject (or multiple subjects in a bundle).

There are two ways to buy. If you're already on the subject page, click on the greyed out 'Solutions By Year' button and this will lead you to the payment page.

If you want to see all of different subject and bundle options, visit the Buy page here.

Once you have accessed a set of solutions once, they'll be added to the 'My Library' area on your dashboard and you'll find them there each time you log in.

I'm registered. How do I access Primary resources?

Once you have registered you will see your own personal dashboard each time you log in. This will show all of the materials available to you. To access resources for a particular book, simply click on it and the available resources will be listed.

The resources I'm looking for are not available yet.

Sorry about that! We're making resources available as quickly as possible. Each time we add something new to the site, we send a notification to any registered user who has listed that subject on their profile. We also provide updates on Facebook and Twitter so do Like and Follow us.

My redeem code didn't work.

Please get in touch with us and we'll sort it out. You can email support@educateplus.ie or ring us on 1800 613 111 or 066 714 2179.

I have purchased exam paper solutions but am still having trouble accessing them.

We recommend that you access the solutions using Google Chrome, Safari or Firefox. They are accessible using Internet Explorer but some users have had problems because they don't have Flash installed or they are using a very old version of the browser.
If you are sure that you are using the most up-to-date version of Internet Explorer or you have tried another browser and you are still experiencing problems, please contact us on support@educateplus.ie and we will be happy to help. When you are emailing, it would be very helpful if you could tell us what subject you're having the problem with, what browser and device (PC, tablet, etc) you are using, and what, if any, error message you are receiving.

I would like to purchase a textbook or ebook.

Please visit our sister site, Educate.ie.

I have an idea for a digital resource. Could I speak to someone about this?

Yes, we'd love to hear from you. Please send a mail to hello@educateplus.ie introducing yourself and outlining your idea and we'll be in touch.

I have another question which is not listed here.

No problem. Please contact us on support@educateplus.ie or 1800 613 111 or 066 714 2179 and we'll be happy to help.